FAQ

1. What is your return policy?

All sales are final. We do not offer refunds or exchanges unless the item arrives defective. If a product is defective, a replacement will be sent at no additional cost.

2. What should I do if my item arrives damaged or defective?

Please contact us within 7 days of delivery with your order number and clear photos of the defective item. Our team will review the issue and arrange a replacement.

3. Do you accept cancellations?

Orders cannot be cancelled once they have been placed, as most items begin processing immediately.

4. How long does shipping take?

Please allow approximately 1–2 weeks for your order to be processed and delivered. Shipping times may vary based on product availability and carrier delays.

5. Do you offer expedited shipping?

At this time, we do not offer expedited or rush shipping options.

6. Where do you ship?

We currently ship within the United States. If additional regions become available, we will update this information.

7. Can I track my order?

Yes. Once your order ships, you will receive a confirmation email with tracking information.